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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

anushka palukurthi

September 20, 2023

5  out of  5 rating by anushka palukurthi
"Great service and very pleasant to talk to"

Ugnius Bieliunas

September 13, 2023

5  out of  5 rating by Ugnius Bieliunas
"Amazing communication! Very thorough explanation and even gave some tips for the future! Thanks to Shanelle!"

Mathias Larson

September 6, 2023

3  out of  5 rating by Mathias Larson
"I had a lot of trouble working with this team to get my total loss claim figured out. I didn’t actually know who my agent was until I looked it up on the app because the only calls I had received were from some sort of State Farm call office, 885 number. I was never offered any rental opportunity. It took around 7 weeks to finally get the claim sorted out entirely, and I was told that I would have the payment within days. A week later, without receiving payment, I called again to inquire and was told I would receive a call back, which did not happen that day or the next. So, I decided to leave a TWO STAR review. The next day I received a call from Amanda personally, clearly calling to ask me to take down my review, which I did. I had my check on the way the next day. Though I had direct deposit set up through the app, that payment was cancelled and I received a check after a few days. I didn’t receive a call about this and found out through the app. Long story short, it does not seem like customer service is the top priority."

Shantel F

September 1, 2023

5  out of  5 rating by Shantel F
"Great service! The agent that assisted me (Shanelle) with setting up my insurance policy was absolutely wonderful!"

Emily Finley

August 29, 2023

5  out of  5 rating by Emily Finley
"Competitive rates, phenomenal staff, and generous community collaborators!"

Mari C

August 29, 2023

5  out of  5 rating by Mari C
"Great staff! I felt very welcome!"

Austin Bettenhausen

August 29, 2023

5  out of  5 rating by Austin Bettenhausen
"They hand out free pizza! They are pretty awesome!"

Hair Witch

August 29, 2023

5  out of  5 rating by Hair Witch
"The community events that Amanda organizes to help families and children get off to a strong start in the school year are unbeatable. She is super sweet, helpful and compassionate. I will be switching from my current statefarm agent to her as soon as I am able."

Farhia Adeed

August 27, 2023

5  out of  5 rating by Farhia Adeed
"I had very good experience working with shanelle klein she was friendly great price and kind"

Roxanna hagman

August 23, 2023

5  out of  5 rating by Roxanna hagman
"so awesome to work with"

Devin Johnson

August 16, 2023

5  out of  5 rating by Devin Johnson
"Very easy to work with, and nice. Got along well"

Jen Troska

August 14, 2023

5  out of  5 rating by Jen Troska
"I recently had the privilege of working with Amanda Nelson at State Farm Insurance, and her expertise and dedication left a lasting impression. As I navigated the process of becoming a Notary in both Minnesota and North Dakota, Amanda's assistance was invaluable in determining the necessary insurance and bonds required for my new role. Amanda's in-depth knowledge and willingness to explain each aspect of insurance and bonding made the complex decision-making process much clearer. She patiently guided me through the intricacies of each requirement, ensuring I understood how they applied to my situation. What truly sets Amanda apart is her efficiency. Within a matter of minutes, she had me on the right track, equipped with the appropriate coverage and bonds. Her ability to simplify the process and expedite my journey as a Notary is a testament to her professionalism and commitment to customer service. In light of my experience, I can confidently state that Amanda Nelson is an exceptional professional to work with. Her remarkable ability to communicate complex information, paired with her efficiency, makes her an invaluable asset. Without hesitation, I highly recommend Amanda and State Farm Insurance to anyone seeking not only insurance solutions but also a seamless and enjoyable customer experience."

Amanda Fish

August 5, 2023

5  out of  5 rating by Amanda Fish
"Great experience! Shanelle took the time to explain everything and answered my questions. It was a quick and easy transition."

Emily Stonecipher

July 28, 2023

5  out of  5 rating by Emily Stonecipher
"Shanelle was super helpful! It was so easy to get everything done!"

Olivia Verdeja

July 14, 2023

5  out of  5 rating by Olivia Verdeja
"Shanelle from State Farm was great. She helped me get the best deal on renters insurance!"

Hayley Kapusta

July 14, 2023

5  out of  5 rating by Hayley Kapusta
"Christina has been by my side giving me the best direction and keeps me and my family informed on everything I need to know to get the best coverage! I’d recommend her to everyone and anyone I know! Thank you Christina for your dedication to your clients!"

Alexis Schmitz

July 12, 2023

5  out of  5 rating by Alexis Schmitz
"Mason was kind, helpful, and knowledgeable throughout the entire process of switching over my insurance. He helped me save a significant amount of money after being with progressive for many years. Would definitely recommend the team here."

fei yan

June 21, 2023

5  out of  5 rating by fei yan
"Shanelle Klein is professional. Her work is very professional and efficient, and she is very patient with the problems I encountered and responded promptly"


June 20, 2023

5  out of  5 rating by Austin
"Amanda Nelson and Mason Opheim were great to work with. They really care about your future and will walk you through the best options for you. Affordable and good value for the money you can invest."

ashtyn gooselaw

June 12, 2023

5  out of  5 rating by ashtyn gooselaw
"Mason with Nelson State Farm has been just awesome! He has communicated and informed us very well! Would highly recommend! Excited to start our new journey with them:)"

Michael Lundberg

June 4, 2023

5  out of  5 rating by Michael Lundberg
"I received a chip on my windshield and with the location of the chip the windshield needed replacement. From my first phone call and talking with Christina and Mason everything was handled promptly and courteously. The entire process could not have been smoother."

Nathan Bauer

June 2, 2023

5  out of  5 rating by Nathan Bauer
"Shanelle was amazing! When I had rambling questions, she was able to break them down and answer. When I asked for amounts of specific combinations of policies, she was able to provide calculations. Shanelle was friendly and personable while finding the best discounts for me! Most importantly she was able to save me a bunch of money for MORE coverage than I had elsewhere. Well worth the switch!"

Christina Cusey

May 26, 2023

5  out of  5 rating by Christina Cusey
"As this was my first time getting any insurance, I was a bit apprehensive, but the agent made it so easy to understand and I called back not an hour later to get my insurance through this wonderful agency. Thank you Christina, for helping me understand and walk me through the process!"

Ben Blizel

May 22, 2023

5  out of  5 rating by Ben Blizel
"The most friendly and accommodating group to work with. They listened to my needs and went above and beyond typical standards. I can't thank them enough!"

Samuel Whitehead

May 5, 2023

5  out of  5 rating by Samuel Whitehead
"The State Farm team has been very accommodating!"